If for some reason you are unhappy with your purchase or if there is a damage to your purchase through shipping, please email us for the method of return we suggest. There is a 15 day exchange or return policy. Each Dog and Cat product has been inspected for damages and only the best WAGS and WOOFERS  Pet Products are sold and shipped.

We will not accept merchandise that has been used or abused.



We have several collections that are custom made just for you. When purchasing and in order to answer all your questions, please contact us. We will have all the answers and some friendly conversation besides. You must choose carefully as with all custom made items, unless there is a shipping damage or if your order wasn't made accurately to your specifications, it is yours. Some products will be ready sooner than others but a good rule of thumb is 6 to 12 weeks. 



Email Address:

Telephone number: 877.659.0488